Tag Archives: telework

The “virtual expert” – enriched customer experiences, coming to a screen near you

Every time there is mention of an Icelandic volcano, airline strike, or traffic jam (or any other disruption to travel) there is an exponential kick in enquiries about Video Conferencing.  But Video can be much more valuable to business than … Continue reading

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Posted in Collaboration, Contact Centre, NBN, Optus, Presence, Smartphones, Tablets, TelePresence, Telstra, Uncategorized, Unified Communications, Video Conferencing, Web, Workflow | Tagged , , , , , , , , , , , , , , , , , , , , , | 4 Comments

Lights, camera, action! From video conferencing to telepresence & what you can learn from TV.

A reflection on what works and what doesn’t in Video Conferencing In 2008 we first opened the doors on Telstra’s Executive Briefing Centre in Melbourne, and a new network of high tech boardrooms across Australia.  In that time we have … Continue reading

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Posted in Collaboration, TelePresence, Telstra, Unified Communications, Video Conferencing | Tagged , , , , , , , , , | 2 Comments

Much ado about holograms, collaboration & meetings.

Reflections on the viability of Next Generation Collaboration, & Briefings using holograms “Any sufficiently advanced technology is indistinguishable from magic.” Arthur C Clarke’s third law of prediction It’s unusual for Telstra’s Enterprise & Government group to singularly capture the attention of … Continue reading

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Posted in Collaboration, TelePresence, Telstra, Unified Communications, Video Conferencing | Tagged , , , , , , , , , , , , , | 7 Comments

An enterprise in Second Life. Lessons from a virtual world.

When I first started demonstrating Second Life to Telstra’s Enterprise & Government customers, I usually got either blank stares, and that look you get when people think you are crazy. But demonstrate Second Life showing its use for collaboration or … Continue reading

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Posted in Collaboration, Web | Tagged , , , , , , , , , , | 4 Comments

Living, working & playing in the 21ST Century

One of the great luxuries of my job at Telstra was being able to dabble in new technologies and explore the possible applications for Enterprise & Government customers. What made my job easy was the growing trend of consumer innovations … Continue reading

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Posted in Collaboration, Presence, Smartphones, Tablets, Unified Communications, Video Conferencing, Web | Tagged , , , , , , , , | Leave a comment