Tag Archives: IT

The “virtual expert” – enriched customer experiences, coming to a screen near you

Every time there is mention of an Icelandic volcano, airline strike, or traffic jam (or any other disruption to travel) there is an exponential kick in enquiries about Video Conferencing.  But Video can be much more valuable to business than … Continue reading

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Posted in Collaboration, Contact Centre, NBN, Optus, Presence, Smartphones, Tablets, TelePresence, Telstra, Uncategorized, Unified Communications, Video Conferencing, Web, Workflow | Tagged , , , , , , , , , , , , , , , , , , , , , | 4 Comments

Living, working & playing in the 21ST Century

One of the great luxuries of my job at Telstra was being able to dabble in new technologies and explore the possible applications for Enterprise & Government customers. What made my job easy was the growing trend of consumer innovations … Continue reading

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Posted in Collaboration, Presence, Smartphones, Tablets, Unified Communications, Video Conferencing, Web | Tagged , , , , , , , , | Leave a comment