Tag Archives: Cisco

The “virtual expert” – enriched customer experiences, coming to a screen near you

Every time there is mention of an Icelandic volcano, airline strike, or traffic jam (or any other disruption to travel) there is an exponential kick in enquiries about Video Conferencing.  But Video can be much more valuable to business than … Continue reading

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Posted in Collaboration, Contact Centre, NBN, Optus, Presence, Smartphones, Tablets, TelePresence, Telstra, Uncategorized, Unified Communications, Video Conferencing, Web, Workflow | Tagged , , , , , , , , , , , , , , , , , , , , , | 4 Comments

NBN – A 21st century data network with a 1930s telephone system

Australia’s National Broadband Network (NBN) is an initiative that everyone should be excited about.   This project represents one of the largest predictable market disruptions in Australian history. While there is a lot of discussion on the rate of installations and … Continue reading

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Posted in Collaboration, NBN, Optus, Presence, PSTN, Smartphones, Tablets, TelePresence, Telstra, Uncategorized, Unified Communications, Video Conferencing | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

Lights, camera, action! From video conferencing to telepresence & what you can learn from TV.

A reflection on what works and what doesn’t in Video Conferencing In 2008 we first opened the doors on Telstra’s Executive Briefing Centre in Melbourne, and a new network of high tech boardrooms across Australia.  In that time we have … Continue reading

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Posted in Collaboration, TelePresence, Telstra, Unified Communications, Video Conferencing | Tagged , , , , , , , , , | 2 Comments