Category Archives: Unified Communications

Q: Is Google Glass sexy?

A: If Google Glass didn’t exist, […] Silicon Valley guys would be having affairs or buying unsuitable motorbikes (As noted by a post on Tumblr: Ref 1). But as you will see, there are some compelling industry applications about to emerge… … Continue reading

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Posted in Augmented Reality, Business Process, Collaboration, Communications Embedded Business Process, Mobility, Presence, Smartphones, Unified Communications, Workflow | Tagged , , , , , , , , , , , , | Leave a comment

The “virtual expert” – enriched customer experiences, coming to a screen near you

Every time there is mention of an Icelandic volcano, airline strike, or traffic jam (or any other disruption to travel) there is an exponential kick in enquiries about Video Conferencing.  But Video can be much more valuable to business than … Continue reading

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Posted in Collaboration, Contact Centre, NBN, Optus, Presence, Smartphones, Tablets, TelePresence, Telstra, Uncategorized, Unified Communications, Video Conferencing, Web, Workflow | Tagged , , , , , , , , , , , , , , , , , , , , , | 4 Comments

NBN – A 21st century data network with a 1930s telephone system

Australia’s National Broadband Network (NBN) is an initiative that everyone should be excited about.   This project represents one of the largest predictable market disruptions in Australian history. While there is a lot of discussion on the rate of installations and … Continue reading

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Posted in Collaboration, NBN, Optus, Presence, PSTN, Smartphones, Tablets, TelePresence, Telstra, Uncategorized, Unified Communications, Video Conferencing | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

Lights, camera, action! From video conferencing to telepresence & what you can learn from TV.

A reflection on what works and what doesn’t in Video Conferencing In 2008 we first opened the doors on Telstra’s Executive Briefing Centre in Melbourne, and a new network of high tech boardrooms across Australia.  In that time we have … Continue reading

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Posted in Collaboration, TelePresence, Telstra, Unified Communications, Video Conferencing | Tagged , , , , , , , , , | 2 Comments

Much ado about holograms, collaboration & meetings.

Reflections on the viability of Next Generation Collaboration, & Briefings using holograms “Any sufficiently advanced technology is indistinguishable from magic.” Arthur C Clarke’s third law of prediction It’s unusual for Telstra’s Enterprise & Government group to singularly capture the attention of … Continue reading

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Posted in Collaboration, TelePresence, Telstra, Unified Communications, Video Conferencing | Tagged , , , , , , , , , , , , , | 7 Comments

Living, working & playing in the 21ST Century

One of the great luxuries of my job at Telstra was being able to dabble in new technologies and explore the possible applications for Enterprise & Government customers. What made my job easy was the growing trend of consumer innovations … Continue reading

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Posted in Collaboration, Presence, Smartphones, Tablets, Unified Communications, Video Conferencing, Web | Tagged , , , , , , , , | Leave a comment