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Category Archives: Presence
The “virtual expert” – enriched customer experiences, coming to a screen near you
Every time there is mention of an Icelandic volcano, airline strike, or traffic jam (or any other disruption to travel) there is an exponential kick in enquiries about Video Conferencing. But Video can be much more valuable to business than … Continue reading
Posted in Collaboration, Contact Centre, NBN, Optus, Presence, Smartphones, Tablets, TelePresence, Telstra, Uncategorized, Unified Communications, Video Conferencing, Web, Workflow
Tagged Cisco, Collaboration, Innovation, IP, IT, Mobile, NBN, Optus, Polycom, Productivity, Remote Expert, SIP, Skype, Smartphones, Social Media, tablets, Telephone, TelePresence, telework, Telstra, Video, Video Conferencing
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NBN – A 21st century data network with a 1930s telephone system
Australia’s National Broadband Network (NBN) is an initiative that everyone should be excited about. This project represents one of the largest predictable market disruptions in Australian history. While there is a lot of discussion on the rate of installations and … Continue reading
Posted in Collaboration, NBN, Optus, Presence, PSTN, Smartphones, Tablets, TelePresence, Telstra, Uncategorized, Unified Communications, Video Conferencing
Tagged AT&T, Broadband, Cisco, Collaboration, Devices, H264, H265, H323, Handset, Innovation, IP, NBN, Optus, Polycom, Productivity, PSTN, RSP, Service Provider, SIP, Skype, Smartphones, tablets, Telephone, Telephony, Telstra, TV, VCXC, Video Conferencing
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Living, working & playing in the 21ST Century
One of the great luxuries of my job at Telstra was being able to dabble in new technologies and explore the possible applications for Enterprise & Government customers. What made my job easy was the growing trend of consumer innovations … Continue reading
Posted in Collaboration, Presence, Smartphones, Tablets, Unified Communications, Video Conferencing, Web
Tagged Broadband, Devices, Innovation, IT, NBN, Smartphones, Social Media, tablets, telework
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